Atrin Molanorouzi

Westlake Village, CA  |  ###-###-####  |  ********atrin@gmail.com

PROFESSIONAL SUMMARY

Detail-oriented Information Technology student with strong analytical skills, technical knowledge, and customer service experience. Skilled in troubleshooting, maintaining high accuracy standards, and communicating technical information clearly. Adaptable, motivated, and committed to continuous learning in technology-driven environments.

EDUCATION

California State University Channel Islands (CSUCI) — Camarillo, CA

Bachelor of Science in Information Technology | Expected Graduation: 2027

Relevant Coursework: Database Theory and Design, Web Programming, Management Information Systems, Programming Fundamentals, Data Structures

Moorpark College — Moorpark, CA

Computer Science Coursework Completed (Transferred 2024)

TECHNICAL SKILLS
Windows 10/11 macOS Microsoft Office Troubleshooting Account/Login Support
SQL Fundamentals Database Design Basics Web Dev Fundamentals Documentation Remote Collaboration
  • Operating Systems: Windows 10/11, macOS
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Hardware and software troubleshooting; account and login issue resolution
  • SQL fundamentals and database design concepts; web development fundamentals
  • Technical documentation and support communication; remote collaboration tools

PROFESSIONAL EXPERIENCE

AI Data Trainer (Remote Contract Position) | Jan 2026 – Present

  • Analyze and annotate audio, visual, and text-based data to improve AI system accuracy.
  • Maintain required baseline quality scores by following structured evaluation guidelines.
  • Apply analytical thinking and attention to detail in data validation tasks.
  • Work independently while meeting deadlines in a remote environment.

Customer Service Associate — CVS, Oak Park, CA | Feb 2024 – July 2024

  • Delivered front-line customer support in a fast-paced environment.
  • Resolved customer concerns efficiently and professionally.
  • Handled phone communications and internal coordination.
  • Maintained accuracy in transactions and cash handling.

Shift Leader — Baskin Robbins, Oak Park, CA | Sept 2021 – Feb 2022

  • Supervised daily operations and ensured smooth workflow.
  • Trained new employees on procedures and service standards.
  • Managed scheduling, inventory, and delegated responsibilities.
  • Resolved customer issues effectively.

CORE COMPETENCIES
Technical Troubleshooting Help Desk & User Support Customer Service Problem Solving Time Management Communication Team Collaboration Quality Focus
  • Technical Troubleshooting
  • Help Desk & User Support
  • Customer Service
  • Problem Solving
  • Time Management
  • Clear Written & Verbal Communication
  • Team Collaboration
  • Detail-Oriented & Quality Focused

REFERENCES

Available upon request